Pulse Status

Covetrus Ordering Errors

Resolved severity: minor Up to 0.37% of customers impacted

Resolved — We found the root cause of the issue blocking the ability to interact with orders from within the Covetrus Ordering Page. We made changes to allow orders to load which will allow receipt of submitted orders as expected.
Identified — We are investigating an issue affecting orders placed through the Covetrus Ordering Page. Opening or interacting with individual orders may return an error, and orders sent through the Covetrus Integration may not be received in Pulse as expected. Our team is actively working to restore normal service, and we will share another update as soon as we have more information.