AI summary generation (pre-visit summaries, daily briefing, AI notes, transcription summaries) intermittently failing or slow due to a Microsoft Azure OpenAI service issue.
Resolved — AI service restored.
Monitoring — Microsoft has mitigated this issue with OpenAI and functionality is returning to normal.
Identified — Microsoft acknowledged the issue and is investigating.
Investigating — AI summary generation (pre-visit summaries, daily briefing, AI notes, transcription summaries) is intermittently failing or slow due to a Microsoft Azure OpenAI service issue