Client and Patient Data Not Loading

Resolved severity: major Up to 94.36% of customers impacted

Resolved — The issues impacting core services have been resolved. Aug 10, 11:30 PM EDT

Monitoring — We are monitoring the resolution to the clients and patients not loading. Aug 10, 10:51 PM EDT

Investigating — We are working to resolve the client and patient information not loading. Some additional medical record highlights may be loading slowly for some customers. Aug 10, 10:11 PM EDT